Frequently Asked Questions

Order directly on this website — add products to your cart and check out in minutes. You can also order through our Lazada store, message any of our branch Facebook pages, or visit a branch in person.

We accept GCash, QR PH and bank transfer for eligible areas. In-store payments are accepted at all Mindanao branches.

Yes. We are a registered trading business and issue official receipts for all orders — just tell us if you need one for your business records.

Yes. We ship coffee shop, milk tea, and ice cream supplies nationwide via trusted couriers. Within Mindanao, orders can also be picked up or delivered from your nearest branch.

Mindanao branch areas: 1–2 days. Metro Manila and Luzon: 3–7 days. Visayas: 2–5 days. Same-day dispatch on most orders placed before 2PM.

Shipping is calculated at checkout based on weight and location. Bulk orders may qualify for free or discounted delivery — ask us for a quote.

Yes — choose your branch (Davao, Cagayan de Oro, General Santos, or Zamboanga) and we’ll have your order ready. Pickup orders skip the shipping fee entirely.

Yes. Bulk-tier discounts apply automatically on many items, and we offer custom quotes for large or recurring orders. Request a bulk quote and we’ll respond within one business day.

Absolutely. Tell us your concept (coffee, milk tea, or ice cream) and budget, and we’ll build a complete startup supply list — cups, ingredients, toppings, and equipment. This service is free.

Yes — many of our suki customers restock on a weekly or monthly schedule. We can reserve stock for your bestsellers so you never run out.

Yes. We store all consumables properly, rotate stock on a first-in-first-out basis, and carry products from trusted manufacturers. Expiry dates are clearly visible on all items.

Message us — stock varies per branch, and we can often transfer items or reserve the next delivery for you.

Yes — we carry sealing machines, blenders, ice crushers, and other food service equipment, with basic guidance on setup and use.